适用站点: [ 中国 ]

关于春节物流延误的问题

发布时间:2010-02-24 17:20:28

        据卖家反映，由于大量货物赶在春节前发出，曾一度导致香港机场空邮中心货物爆满。据了解，香港邮政方面目前情况较之上周略有恢复，但依然会有几天的延误。建议各位卖家设置一定合理的物流时间的预期，与买家做好沟通工作，尽量避免由此带来的不良影响。

邮件沟通模板：

Dear valued customer,

I regret to inform you that the package would be delayed during this time. Owning to the Chinese Spring Festival holiday, which is the New Year Holiday of China, the number of shipping package is greatly increasing, and we learnt that the Hong Kong airport’s package amount is overload during this time, while the post office and customs had holiday off during this time, which directly affect the handling time. We appreciate your understanding and patience. We will keep tracking the package for you. You are also welcome to contact us about more solutions.

Thanks,

Yours Sincerely,
xxxxxx